Data controller

Fred & Bella’s Natural Tails

      73 Stirling Street, Alva

      Email: fredandbella211221@yahoo.co.uk

      Telephone: 07429 421530

Personal Data We Collect

When you use our website, contact us, or place an order, we may collect certain personal information, including:

Your name

Email address

Telephone number

Billing and delivery address

Order and purchase information

Information you provide through contact forms or enquiries

Technical information such as IP address, browser type, and website usage data collected through cookies and analytics tools

We only collect personal data that is necessary to provide our products and services, respond to enquiries, process orders, improve our website, and comply with legal obligations.

We do not sell or share your personal information with third parties for marketing purposes.

Any personal data collected is stored securely and processed in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Purpose of Collecting Personal Data

We collect personal data to:
Process and fulfil orders for products and services

Communicate with customers regarding enquiries, orders, and deliveries

Provide customer support and respond to questions

Improve our website, products, and services

Send updates, promotions, or marketing communications where consent has been given

Maintain the security and functionality of our website

Comply with legal and regulatory obligations

We will only use your personal information for legitimate business purposes and will always process your data fairly, lawfully, and transparently.

Your personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.